Vision, Mission & Values

Vision

Our vision is to double our business and grow our profit margins by 2023, through the relentless pursuit of excellence for everyone; our people, our customers, our clients, our partners and our stakeholders.

Mission

We aim to be world class and create an environment in which our people will continue to grow and play their part in building business tourism, live entertainment and events to deliver socially, culturally and economically for Belfast and Northern Ireland. Today, tomorrow and beyond.

Our aim

  • Showcase the best that Northern Ireland has to offer in people, food and technology.
  • Build the brand and reputation of Belfast and Northern Ireland through conferences, events and live entertainment.
  • Be the venue of choice for conferences, events and live entertainment customers.
  • Deliver economic impact so that everyone in Belfast and Northern Ireland can benefit socially and culturally and economically.
When We Win, Everyone Wins
Waterfront Hall Vision, Mission and Values

Values

Customers First: We always put our customers first.

One Team: We own shared goals as one team and support each other’s growth.

Environment: We protect our environment and keep ourselves and others safe.

Respect: We treat each other with respect at all times.

Pride: We work with pride, purpose and urgency.

Driven: We are driven by our pursuit to be world class.

Structured: We take a structured approach - plan, do, check, act.

Unique: We are proud to be unique and original.

    Vision, Mission & Values Launch

    Vision and Values Launch 1
    Our Chief Executive, Catherine Toolan pictured launching our Vision, Mission & Values.
    Vision and Values Launch 2
    Some of our staff members took to the stage to explain what our values mean to them.
    Vision and Values Launch 3
    Our Vision, Mission & Values were launched in the Waterfront Hall Auditorium
    Vision and Values Launch 4
    Catherine Toolan, Chief Executive, speaking at the launch of our Vision, Mission & Values.
    Vision and Values Launch 5
    The stage is set for the launch of our company Vision.
    ICC 49 V1
    The launch of our Vision, Mission & Values began with a team energiser.