+44 (0)28 9033 4400
+44 (0)28 9033 4455
(+44) 28 9033 4400
(+44) 28 9033 4455
The Belfast Waterfront is an accessible venue. We continually strive to provide an inclusive environment for visitors, contractors and employees and address the needs of all visitors of the venue.
This is a quick guide to some of our facilities, if you need more information, please contact duty manager Hama O’Reilly on oreillyh@waterfront.co.uk or call 028 90 334451.
There are two privately owned car parks adjacent to the venue with dedicated accessible spaces on all levels. There are also wide bays available on the ground level of both car parks.
The Hilton multi-storey car park is closest to the venue and the Lanyon Place car park is approximately 100 meters away and is accessible via a footbridge.
Please note – you will need to display your blue badge.
By car or taxi – if you are arriving by car you will be able to be dropped off and picked up at the main entrance. If you are being dropped off in a private car you will need to use either of the two car parks above.
There is lift and ramp access across the venue. All lifts have spoken messages indicating which floor the lift is on and whether the doors are opening and closing. All lifts also have grab bars inside.
Escalators serve all main floors of the building.
Infra Red – is available in both auditoria – is available in various locations. Customers, clients are requested to turn their hearing aid to ‘T’ setting.
Induction Loop – is available in various locations
Accessible toilets are available across the venue with grab rails, emergency pull cords, lowered mirrors and fittings. Currently these toilets allow for either a left or a right lateral transfer, not both.
There are dedicated wheelchair accessible spaces in the venue. Booking is essential so let us know your requirements in advance.
Assistance dogs are welcome, let us know in advance so we can allow for water provision.
Wheelchairs – available free of charge to use within the venue. The number of wheelchairs is limited, so if you’ve got your own, please bring it with you.
Scooters – are available from Shop-mobility. We recommend you contact Shop mobility directly in advance with your requirements. Their contact telephone number is 028 808090 Monday – Friday.
Front Row – a list of events is published quarterly and is available on request in Braille, Large Print and audio formats. If you need a copy contact either Duty Manager on 028 90334451.
Split-level counter service throughout the venue.