The performance has been cancelled/rescheduled. Will I receive a refund?

In the unlikely event of a performance being cancelled, we will contact you via email and issue a refund. If you have paid by credit or debit card you do not need to contact us, you will be refunded automatically. It usually takes 3-7 working days for the transaction to complete.

In the case of an event being rescheduled tickets, you will be contacted via email to inform you of the new date for which your tickets will remain valid. If this date does not suit you, a full refund of the face value of the tickets will be issued and the existing tickets will become void.

If you have purchased through a secondary ticketing agent, please return to the original point of purchase for a full refund.

We always advise our customers keep an eye on our social media channels as this is where all changes to our programme of events will be announced.