Website Accessibility Statement

Our website accessibility statement applies to https://www.waterfront.co.uk/. This website is run by BWUH Ltd. We want this website to be as accessible as possible for all visitors. For example, that means you should be able to:

  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand and will review this regularly. AbilityNet (link opens in new window) has advice on making your device easier to use if you have a disability.

HOW ACCESSIBLE IS THIS WEBSITE

We know some parts of this website are not fully accessible:

  • live video streams do not have captions
  • some older PDF documents are not fully accessible to screen reader software

ADDITIONAL INFORMATION

If you need information on this website in a different accessible format, for example, large print, easy read, audio recording or Braille:

REPORTING ACCESSIBILITY PROBLEMS

We welcome any suggestions to improve the accessibility of this website. If you find any problems or think we’re not meeting accessibility requirements, email us at [email protected].

Please tell us what part of the website you are visiting, what you are trying to do and what is preventing you from doing what you need to do. If possible, please tell us what device and which browser you’re using.

ENFORCEMENT PROCEDURE

The Equality Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) in Northern Ireland. If you’re not happy with how we respond to your request or complaint, please call ECNI on 028 9050 0600 and ask to speak with one of their Discrimination Advice Officers in their Legal Division, or email [email protected]. Find out more about the enforcement procedure (link opens in new window).

TECHNICAL INFORMATION ABOUT THIS WEBSITE’S ACCESSIBILITY

BWUH Ltd. is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

COMPLIANCE STATUS

This website is partially compliant with the WCAG 2.1 AA standard due to some non-compliances, meaning there’s an accessibility problem with the areas listed:

  1. Some of our pre-recorded audio and videos do not have captions (WCAG A 1.2.2)
  2. Some of our PDF documents, online forms and third-party products are not accessible

ONLINE FORMS

We will continually review our online forms. Should you need any help with carrying out a task on our website, please email us at [email protected].

ACCESSIBILITY WORKING GROUP

BWUH Ltd. has a dedicated accessibility working group that meets once a month to review accessibility needs within all of our venues and make updates when needed.