Our website contains the latest information about our upcoming events, booking tickets and attending events. You can find out more information at the following links:
- Questions about booking an upcoming show
- Questions about existing tickets or your upcoming visit
- Questions about status of events
Waterfront Hall Address
2 Lanyon Place
Accessibility Booking Form
Accessibility bookings can be made here.
At the Venue
On event nights, the Waterfront Hall Customer Service desk will be open 60 minutes prior to the scheduled show start time and tickets can be collected or purchased, if available.
Our venues are not open on a daily basis, to purchase tickets or to speak to our Customer Service team please contact us via one of the methods below.
The most convenient way to contact our team is via email at [email protected].
Please include your Order Number when contacting our team to speed up your enquiry. This can be found in your Order Confirmation email.
Our Customer Service is available via email 12pm-6pm Monday – Friday.
You can also contact our team via Facebook Messenger
Our Customer Service is available via social 12pm-6pm Monday - Friday. Please allow 24-72 hours for a response.
Alternatively, you can call our team on 02890334455 12pm-6pm Monday to Friday. Please be aware we are experiencing a high volume of calls and wait times may vary.